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why i still have balance in apple store account but i can't pay?

Posted on Sep 9, 2021 5:08 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2021 5:12 PM

Hello ~ In the case of this message it is always best to go ahead and contact iTunes. This is Apple’s way of telling you that there is possibility a problem with your account. Contact iTunes from the message shown or go to upper right hand corner and click on Get Support from this page. Or take a look here:


contact Apple Support


~Katana-San~


1 reply
Question marked as Top-ranking reply

Sep 9, 2021 5:12 PM in response to Ngovan

Hello ~ In the case of this message it is always best to go ahead and contact iTunes. This is Apple’s way of telling you that there is possibility a problem with your account. Contact iTunes from the message shown or go to upper right hand corner and click on Get Support from this page. Or take a look here:


contact Apple Support


~Katana-San~


why i still have balance in apple store account but i can't pay?

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