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Level 1

8 points

Update fails with no internet connection msg

iOS 14.8

iPhone 12 Pro, iOS 14

Posted on Sep 13, 2021 5:36 PM

Top-ranking reply

Level 10

212,570 points

Posted on Sep 13, 2021 5:42 PM

To update all of these requirements must be met:

You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
The phone must not be in Low Power Mode
The phone must not be connected through VPN
The phone cannot be in Airplane mode
The phone must have a cellular network connection to activate after updating

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