You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Face ID is not working on iPhone

My face ID is not working, i have update it and reset it and its not helpful also my phone was under

water for 5 sec by accident, my front camera is working well & I changed

the screen and still not working

help me pls


[Re-Titled by Moderator]

Posted on Sep 14, 2021 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 14, 2021 6:42 PM

Hi manayer240,

Welcome to the Apple Community, where some of us do our best to help each other.


Wonder if you tried Restart your iPhone 

and enter your passcode. Then try using Face ID again.


Or see if something else from this Apple ID support article may help:

If Face ID isn't working on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208114


OR

What to do:

If an alert says Face ID has been disabled on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208186


Else:

There is a "Get support" link to Apple at top right on this discussion page.

Or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


Hope this helps :-)


1 reply
Question marked as Top-ranking reply

Sep 14, 2021 6:42 PM in response to manayer240

Hi manayer240,

Welcome to the Apple Community, where some of us do our best to help each other.


Wonder if you tried Restart your iPhone 

and enter your passcode. Then try using Face ID again.


Or see if something else from this Apple ID support article may help:

If Face ID isn't working on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208114


OR

What to do:

If an alert says Face ID has been disabled on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208186


Else:

There is a "Get support" link to Apple at top right on this discussion page.

Or

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


Hope this helps :-)


My Face ID is not working on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.