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My mouse stops registering clicks. The cursor moves, but click (left or right) doesn't do anything.
I plugged in a wired mouse, but the problem is still there.
I have a mid 2010 iMac 21.5inch.
I can’t log in as I can’t click on my user icon.
Any advice is appreciate
iMac 21.5″, macOS 10.13
Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
Boot into Safe Mode according to Start up your Mac in safe mode - Apple Support and test to see if the problem persists. Reboot normally and test again.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
Thanks Michelle,
I tried a wired mouse and the problem was exactly the same. And the wireless mouse does connect correctly. The cursor moves as it should move. Only the clicking doesn’t work.
I followed some other advice I found on the forum to repeatedly shut down and start the iMac. And indeed, after some cycles, the mouse worked fine. It doesn’t seem to be a vey sophisticated way to solve a problem, but it did work.
Thanks Old Toad,
yes, this could have been the solution. I have rebooted several times, including in Safe Mode. I don't remember exactly after which reboot the full mouse functionality came back, but it may have been once I rebooted n Safe Mode.
Hi Pedro_du_31,
Thanks for reaching out about using your mouse. We can help with this. Have you tried connecting the mouse to a different USB port or tried using a different mouse to test with?
Try the steps in this article as well: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac
Take care.
Mouse Not Registering Clicks
