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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Greetings,
I get the message - The requested version of macOS is not available.- In app store says its eligible to receive this update. I'm updating from the last version form Catalina.
Thanks
MacBook Pro 13″, macOS 10.15
Click on the top left of the screen and select About This Mac.
Now tell us exactly which mac you have and its year.
These are list of macs that can upgrade to macOS Big Sur, if your mac is from 2012 you cannot upgrade
it to macOS Big Sur.
Check compatibility
macOS Big Sur is compatible with the following computers.
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, your Mac needs 35.5GB of available storage to upgrade. If upgrading from an earlier release, your Mac needs up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
There is an error in the App Store where you will see Works with this mac, for any mac.
This error has been in the App Store for over a year.
Click on the top left of the screen and select About This Mac.
Now tell us exactly which mac you have and its year.
These are list of macs that can upgrade to macOS Big Sur, if your mac is from 2012 you cannot upgrade
it to macOS Big Sur.
Check compatibility
macOS Big Sur is compatible with the following computers.
MacBook introduced in 2015 or later
MacBook Air introduced in 2013 or later
MacBook Pro introduced in late 2013 or later
Mac mini introduced in 2014 or later
iMac introduced in 2014 or later
iMac Pro
Mac Pro introduced in 2013 or later
View the complete list of compatible computers.
If upgrading from macOS Sierra or later, your Mac needs 35.5GB of available storage to upgrade. If upgrading from an earlier release, your Mac needs up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.
There is an error in the App Store where you will see Works with this mac, for any mac.
This error has been in the App Store for over a year.
Sorry Luis,
I'm trying to upgrade to Big Sur 11.5.2
I have Catalina 10.15.7
In the app store says that I can upgrade - The preferences tells me that I have a mid 2012 - although I bought it in 2015.
DVD, only a audio out, in.
Why do I get the green light from app store but then I get the error message.
Thanks in advance.
lourenco.azevedo wrote:
In the app store says that I can upgrade - The preferences tells me that I have a mid 2012 - although I bought it in 2015.
when the mac was purchased has no bearing on which is the model year. my current iMac is a 2019 model even though i bought it in late spring 2020.
You are not telling us what update this is, or what mac exactly you have.
Updates can appear with some delay, as they are deployed to servers around the world.
Give it a little more time.
It's from mid 2012.
I know what I will have for xmas ;)
Thanks Eau Rouge.
I get the message - The requested version of macOS is not available.- Mac is on the list of the macs that can receive this update.
