cant add files to itunes

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Level 1

6 points

cant add files to itunes

I am attempting to add songs to Itunes library on PC Windows 10. Itunes takes the command, but song is not added, no error given. Tried it with the folder option - screen blinks a few times, same result. I found a similar complaint in discussions which directed putting the songs into the "Automaticly Add to Itunes" folder. Did that, they didn't add, but gave what I assume is an error code - "2021-09-17 18.21.41". I assume that's a date, but have no clue what the other part is trying to tell me. The files to be added are physically good (MP3) - Windows Media and Groove both play them fine. Anybody have a direction for me? Thanks

Windows, Windows 10

Posted on Sep 17, 2021 2:06 PM

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Answer 1

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rwomacktex Author

Level 1

6 points

Sep 19, 2021 9:08 AM in response to jdo_apple

No, as I said in the problem description, I tried the documented approach. Itunes apparently has a problem with the files I'm trying to add, but doesn't identify what's offending him. I obtained the same files from a different source and was able to add those with no problem. Suggestion: provide error codes to identify the problem to users, instead of just not adding the files. Thank you for your response, though.

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Answer 2

jdo_apple

Community Specialist

Sep 18, 2021 11:19 AM in response to rwomacktex

Welcome to Apple Support Communities rwomacktex,

Sounds like you are looking to add media from your computer to iTunes, is that right? If you are running the latest version of iTunes, you can follow the steps that are listed here: Import media from a computer to iTunes on PC.

Hope that helps!

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cant add files to itunes

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