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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone
iPhone 8 Plus, iOS 14
eeisenbach8 Said:
"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"
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Server Error:
There is likely an error connecting to Apple's servers.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
eeisenbach8 Said:
"it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update: i don’t know how to update my phone. it keeps saying i’m no longer connected to the internet but i am. it won’t let me update my phone"
-------
Server Error:
There is likely an error connecting to Apple's servers.
To Check for Updates:
Use a Computer and Ethernet:
Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet. Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple
it’s saying i’m no longer connected to the internet whenever i try to update my phone but i’ve tried 3 different internet connections and none of them are working for the update
