You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After I changed to Big Sur on my Mac the email no longer shows any trash. I have not been able to change preferences.

After I changed to Big Sur on my Mac the email no longer shows any trash. I have not been able to change preferences.

MacBook Pro 13″, macOS 11.5

Posted on Sep 18, 2021 4:53 PM

Reply
3 replies

Sep 19, 2021 11:01 AM in response to maestracloyd

Hello maestracloyd,



We see you have issues with viewing the Trash mailbox on your Mac, and we'd be happy to help.


This page here has a lot of helpful info regarding deleting emails on your Mac: Delete emails in Mail on Mac


This one can help with adjusting 'Mailbox Behaviors' to ensure that your mailbox for Trash is set appropriately: Change Mailbox Behaviors preferences in Mail on Mac


If you're having issues with the app being unresponsive when trying to change preferences, there are some suggestions here: If an app freezes or quits unexpectedly on Mac

You can also try loading the Mac up in safe mode, for issues with not being able to adjust settings: Start up your Mac in safe mode



Take care.

After I changed to Big Sur on my Mac the email no longer shows any trash. I have not been able to change preferences.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.