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Level 1

4 points

Phone troubles

So when I FaceTime or call someone they can’t hear me but I can hear music on my phone

iPhone XR, iOS 14

Posted on Sep 19, 2021 4:46 PM

Top-ranking reply

Level 10

103,834 points

Posted on Sep 20, 2021 5:15 AM

Hello,

If you have a case on your phone, remove it and try again. Also see:

Good luck.

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