MacBook Pro 16” motherboard issue

abhijit49 wrote:

Hi

My brand new (bought on 26-Jan-2020) MacBook Pro 16” laptop suddenly stopped working last week and would not boot up.

Took it to the Apple Authorized center and they said the motherboard needs replacement and costs close to INR 64k (close to USD 1000). Quite a shocker for me considering this is a “Pro” product.

Has anyone else faced a similar issue with this Nov 2019 released model and if yes what has been the usual resolution?

Yes. the resolve is replace the "motherboard ."

If you have Apple care+ extend warranty it covers hardware

https://www.apple.com/support/products/mac.html

check your coverage: https://support.apple.com/my-support

abhijit49 wrote:

motherboard needs replacement

Don’t think this is a localised problem and I got the sour one by luck. Over 600 results on this very community when I do the below search:

https://discussions.apple.com/search?q=macbook%20pro%202019%20overheating&page=1&content=filterDiscussions

?

"macbook pro 2019 overheating" issue a failed logic board are not the same issue.

abhijit49 wrote:

Exact same issue as mine - sudden and catastrophic damage to the “logic board “ without any potential causes (liquid/drop/etc)

https://discussions.apple.com/thread/252596639

"macbook pro 2019 overheating" issue and a failed logic board are not the same issue.

Ok— so now we have gone from 600, to one other example you provide...

I like this synopsis by Grant Bennet-Alder:

Apple sold about 20 million Macs last year. That's about 400,000 a week for 50 weeks. On a seven-day schedule, that means they shipped over 57,000 a day, and most of them were MacBook/MacBook Pro models.

Outside the USA

https://locate.apple.com/country

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

you can submit your Apple Feedback http://www.apple.com/feedback

Contact the corporate office https://www.apple.com/contact/

abhijit49 wrote:

Exact same issue as mine - sudden and catastrophic damage to the “logic board “ without any potential causes (liquid/drop/etc)

https://discussions.apple.com/thread/252596639

"macbook pro 2019 overheating" issue and a failed logic board are not the same issue.

Ok— so now we have gone from 600, to one other example you provide...

I like this synopsis by Grant Bennet-Alder:

Apple sold about 20 million Macs last year. That's about 400,000 a week for 50 weeks. On a seven-day schedule, that means they shipped over 57,000 a day, and most of them were MacBook/MacBook Pro models.

For further discussion, and or insight or resolve Please contact:

https://getsupport.apple.com/

Outside the USA

https://locate.apple.com/country

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232

you can submit your Apple Feedback http://www.apple.com/feedback

Contact the corporate office https://www.apple.com/contact/

abhijit49 wrote:

Thanks for your prompt reply. While Apple service could not determine what was the issue with the current motherboard (all tests green), I did notice that the laptop was slightly warm on the left speaker side on the day it did not turn on. Question: Has this issue been fixed by Apple as this is still being sold as a current model. Debating whether it’s worth paying a hefty amount for the motherboard replacement if the issue has not yet been addressed by Apple

Computers can fail at anytime....

There is no larger issue that I have seen, and no service programs for this being a wide spread issue—

luck of the draw, use your best instincts as to how to proceed.

Here is my thread https://discussions.apple.com/thread/253170349 Same Issue!

Here’s my thread

https://discussions.apple.com/thread/253188253

same issue, laptop died out of nowhere, my laptop was 2 months out of warranty, not even a scratch and lost all data.

Lol i have exactly the same issue last week my MacBook Pro 16' 2019 model bought in july 2020 logick board died. Apple stated that it will cost me 1200USD to fix with no data recovery options.