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“Video Not Available” “There’s a problem loading this video. If this continues, check your internet connection.” This is what comes up on the screen.

Can’t get Apple-TV to come back on. Subject line is what shows on tv. We were watching Apple-tv the night before but not able to last night. The internet is fine as Netflix worked. Again today, same issue. I did a reset but no change. Using the latest Firestick.

FireTVStick4K(2018)/Soundbar(2019),

Posted on Sep 24, 2021 6:05 AM

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Question marked as Top-ranking reply

Posted on Sep 24, 2021 8:20 AM

Please execute as follows:


  1. Unplug your modem for 2-3 minutes and restart.
  2. Unplug your router for 2-3 minutes and restart.
  3. Unplug your Apple TV for 2-3 minutes and restart and then retest.
1 reply

“Video Not Available” “There’s a problem loading this video. If this continues, check your internet connection.” This is what comes up on the screen.

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