Trying to setup my wife’s iPhone 13 pro 256gb and it says transfer cannot be completed because not enough storage on new device. The new iPhone 13 pro is a 256gb. Her old xs is 256gb and currently has 170gb used. What gives apple? First no charger with new devices and now this? If I’m not mistaken this has been a problem for a while on other older model iPhones. Is there a “fix”?
I had this problem too. I have 196G in my iPhone 8 and transfer to new iPhone 13 Pro with 256G. It failed with the exact error as you showed by direct phone transfer. Then I try transfer by iTune in the PC windows 10. Backup succeed. Restore failed again due to not enough space in the new phone. Very interesting!!! I check the size of the backup files. It is 300G. For some reason, Apple expanses the size. Then I reduced my old phone size to 164G by removing some app and pictures. Now the iTune backup shows 249G which is smaller than 256G iPhone capacity. This time restore succeed. After new IPhone up, the it shows the storage usage is 185G. I hope this will helpful, especially for people who use iCloud for photos.
Did anyone ever come up with a fix for this? Same issue today
Iphone 11 128GB with 86.6 used trying to go to Iphone 13 128
both running 15.2
Tried side by side and itunes, same error
Sent diagnostics to apple support, no resolution yet
They're having me try an icloud transfer now, but the new phone seems to be the issue with both methods I've tried, so I am not confident in the icloud method.
Same problem here. I bought four iPhone 13 Pros with 128Gb and trying to transfer from four iPhone 11 128gb content and having the same errors on all of them using the 'quick setup method'. Tried backing up iPhone 11 to iTunes, the backup is successful but when I tried to restore to the new iPhone 13 Pro 128GB, it says 'not enough storage' on the new phone. It puzzles me. I even tried to delete a lot of stuff from the old iPhone 11 and bought down the used storage to 110 GB from 121 GB, still same issue. Apple need to fix this issue. It is frustrating trying transfer everything to the new iPhone.
Same problem here. Has this issue been fixed yet or what is a ‘workaround’ until Apple fixes this issue? Normally, I have no problem with backups and restores. But, I just bought a new iPhone 13 and now when I try to restore from a backup, I get an error that there is not enough space available on the iPhone 13 to restore from backup. Apple tech support had me delete 100GB from my old iPhone so it shows 130GB of free space but it still has the same error message. Here is what I have and what we have tried:
iPhone 7 Plus 256G to
iPhone 13 Max Pro with 256GB
first, updated both the old and new iPhone with the same, newest IOS 15.2 operating system
the store, Apple technical support and I get the same err
iTunes, Gmail, and
When the Verizon store sold me the new iPhone with 256GB, they were unable to complete a QuickStart in the store but did not tell me why it did not work. Then, when I tried to do it myself via my regular backup/restore method via iTunes and side-by-side, all methods failed with the same error message about “not enough space” on the new iPhone 13. Since then, I have spent many days and hours on the phone with Apple tech support expects, who logged into my iPhone remotely and also had me delete almost 1/2 of my 256GB content from my existing iPhone and try and retry backup/restore to iTunes, QuickStart, iCloud but all failed.
Finally, today they advised me to go back to the Verizon authorized reseller store and ask them to replace the new iPhone 13 Max Pro 256GB with iPhone 13 Max Pro with more space such as 512GB or 1TB
Do any of you have any other suggestions? I appreciate your time and ideas,
Kristen
Having same issue trying to upgrade my daughter from an iPhone 11 to iPhone 13. Old phone had only used 85Gb of 256. iPhone 13 failing and is saying not enough storage!! She’s suddenly at her max??? What the **** Apple?! I’ll take the iPhone 13 back before I pay more money for a greater capacity iPhone!! I can not believe Apple service are actually recommending people go back and buy the larger storage device… unless apple has decided to measure data differently all of a sudden!!
Same issue. Have iPhone 13 Max Pro 2 weeks old with 1TB storage. Transferred from previous 256 GB iphone without trouble. Upgraded new iPhone 13 Max Pro to iOS 15.2.1. Am having to delete tons of stuff to make room the upgrade and for what previously fit on the old iPhone and the new iPhone. What is going on? Can I return this phone? I can't see paying for 1TB only to have NO ROOM for anything.
Same issue.
Bought a 512 GB 13 Pro Max and am coming from a 256GB X . THe phone says that memory is full but if you go to storage in settings only 32 GB are used. Nothing else is downloading. So dissapointing! The physical look of the phone is great but the same settings app as in 2006 still is just unbelievable.
Hi Apple support. I have just brought an iPhone 13 and the exact same issue saying not enough storage even though it’s 256gb. Is there a solution for this yet or I am going to return the phone it’s. 😅
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I am having the same error ?
Updated both phones to 15.1
Exactly same issue here. Really annoying!
I’m having the same issue with my wife’s phone and she’s on iOS 15.1. I tried freeing up space but still the same error
can u pleased explain how do u do that
Hellllloooo!!! 1TB of storage is maxed out immediately... but the same info / apps were all working well on the older 256GB iPhone. Please. This is crazy. iPhone 13 Max Pro is a joke.
Can someone at Apple do their job and tell us a fix. Been since October….
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Same issue. I've tried transferring for about 4 hours... Nothing. This is so frustrating. Even upgraded my iCloud storage
iPhone 13 pro not enough storage
