Keynote remote issues, iOS 15/iPadOS 15
Has anyone else had trouble connecting an iPhone (13) and/or iPad Pro to Keynote remote on MacBook since iOS 15 upgrade?
MacBook Pro (2020 and later)
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Has anyone else had trouble connecting an iPhone (13) and/or iPad Pro to Keynote remote on MacBook since iOS 15 upgrade?
MacBook Pro (2020 and later)
Hi joeythehutt,
Could you let us know which Keynote version is installed on the Mac? You can locate this by opening Keynote > from the Keynote menu bar, click About Keynote. The version should be 11.2. If it is not, update here: Keynote on the Mac App Store
Best wishes.
Hi joeythehutt,
Could you let us know which Keynote version is installed on the Mac? You can locate this by opening Keynote > from the Keynote menu bar, click About Keynote. The version should be 11.2. If it is not, update here: Keynote on the Mac App Store
Best wishes.
Hi joeythehutt,
The screenshot helps. If you haven't already, make sure all apps are up-to-date on all three devices, specifically the Keynote app: How to update apps manually on your Apple device
If they are all up-to-date and/or updating doesn't resolve the issue, restart all of them:
If the steps above do not help, for troubleshooting purposes, forget the Wi-Fi network on either the iPhone or the iPad, reconnect to your home Wi-Fi and attempt again.
Let us know if any of this helps. Best wishes.
Hey joeythehutt,
We see you're experiencing an issue with connecting your iOS 15/iPadOS 15 devices to Keynote Remote not working as expected. Could you provide us more information on what happens when trying to correct? If there is an error message, could you provide us that. This information may help you get answers. You can also review the instructions here:
Use Keynote Remote to control your Keynote presentation
Take care.
On the remote device (iPad or iPhone), the Keynote app just shuts down. The MacBook has the attached error message...It has ALWAYS been on the same network. Please advise.
None of the above solutions worked. Please advise.
That SOLVED the issue! I was unaware that Keynote had been updated within the last 24 hours. All devices are now running 11.2 and seem to be working fine. Thank you.
Keynote remote issues, iOS 15/iPadOS 15