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Level 1

4 points

Remote

Remote isn’t working .. it says bring remote closer to device and I do that and it doesn’t do anything??

Posted on Sep 28, 2021 5:17 PM

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Community+ 2024

Level 10

142,710 points

Posted on Sep 28, 2021 7:43 PM

Charge for ~30 minutes, to ensure the battery is not depleted.

Do the moving closer somewhat slowly, while watching the screen for new notifications (“Connected”).

The ultimate closeness it to lay the remote on top of the Apple TV box.

During the pairing procedure, keep other bluetooth devices away (including mobile phones).

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