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Background App Refresh is grayed out

Background App Refresh is grayed out in the on position and all the apps are grayed out as well, some on abs some off. I need to turn one of my apps on, but can’t. I just updated to the latest iOS version. Does anyone have any ideas on how to fix this? Thanks.

iPhone 8 Plus

Posted on Oct 3, 2021 6:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2021 4:02 PM

Hello Maricampanita,


It looks like you are unable to use Background App Refresh on your iPhone. We’d be glad to assist.


Do you have any Content & Privacy Restrictions enabled on your device? 

Use parental controls on your child's iPhone, iPad, and iPod touch


If so, go to Go to Settings > Screen Time > Content & Privacy Restrictions, enter your Screen Time password if prompted, and ensure Background App Activities is marked as 'Allow'.


We hope that helps!

2 replies
Question marked as Top-ranking reply

Oct 4, 2021 4:02 PM in response to Maricampanita

Hello Maricampanita,


It looks like you are unable to use Background App Refresh on your iPhone. We’d be glad to assist.


Do you have any Content & Privacy Restrictions enabled on your device? 

Use parental controls on your child's iPhone, iPad, and iPod touch


If so, go to Go to Settings > Screen Time > Content & Privacy Restrictions, enter your Screen Time password if prompted, and ensure Background App Activities is marked as 'Allow'.


We hope that helps!

Background App Refresh is grayed out

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