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Trying to remove my iCloud account from an old device

I purchased an iPhone 7 recently but I have decided to trade it in but I’m having trouble removing my account from my old device

iPhone 7

Posted on Oct 6, 2021 10:05 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2021 11:25 AM

Are you using the instructions in What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support ?

You may want to reply with more information about what trouble you are having.

3 replies

Trying to remove my iCloud account from an old device

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