You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t change payment method to new card

Can’t change payment method.


iPhone 5c, iOS 10

Posted on Oct 6, 2021 5:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 5:14 PM

Hello ~ Also if you have subscriptions that bill to the card on file…you will not be able to remove it. You can add another card and then remove it. See here:


Change, add, or remove Apple ID payment methods*


*”If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.”


~Katana-San~

2 replies
Question marked as Top-ranking reply

Oct 6, 2021 5:14 PM in response to Bmaer

Hello ~ Also if you have subscriptions that bill to the card on file…you will not be able to remove it. You can add another card and then remove it. See here:


Change, add, or remove Apple ID payment methods*


*”If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.”


~Katana-San~

Can’t change payment method to new card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.