You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello. What to do if my AirPods pro light is not visible? Like when it is not working and connecting

Hi. My AirPods pro is not working, like it's light when charging and opening the lid or case is not showing. What to do about it?

Posted on Oct 7, 2021 10:26 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2021 12:06 AM

alliah06 Said:

"Hello. What to do if my AirPods pro light is not visible? Like when it is not working and connecting: Hi. My AirPods pro is not working, like it's light when charging and opening the lid or case is not showing. What to do about it?"

-------


Troubleshooting AirPods - Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 8, 2021 12:06 AM in response to alliah06

alliah06 Said:

"Hello. What to do if my AirPods pro light is not visible? Like when it is not working and connecting: Hi. My AirPods pro is not working, like it's light when charging and opening the lid or case is not showing. What to do about it?"

-------


Troubleshooting AirPods - Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Hello. What to do if my AirPods pro light is not visible? Like when it is not working and connecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.