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Level 1

8 points

Backup issue

iPhone 12 Pro 256GB won’t back up to iPhone 13 Pro 256GB.

Updated the iOS, reset the phone couple of times, still not working.

I’m talking about iCloud backup. I’m talking about the phone memory itself.

please help.

see images below 👇🏾. Thanks

iPhone 12 Pro

Posted on Oct 8, 2021 1:42 AM

Top-ranking reply

Community+ 2024

Level 10

413,962 points

Posted on Oct 8, 2021 1:52 AM

Please use the same Apple ID.

Restore your device from an iCloud backup

Turn on your device. ...
Follow the onscreen setup steps until you reach the Apps & Data screen, then tap Restore from iCloud Backup.
Sign in to iCloud with your Apple ID.
Choose a backup.

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