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JMW46 Author

Level 1

4 points

Disappearing files

I have an iPhone 11 and I’ve been saving various emails to specific files when I open those files emails disappear disappear

iPhone 11 Pro

Posted on Oct 8, 2021 8:08 AM

Top-ranking reply

DanielleM182

Community Specialist

Posted on Oct 9, 2021 8:46 AM

Hey JMW46,

Thank you for using Apple Support Communities!

We hear that you're missing mail and files. We'd like to help out.

We need to know a few things first.

Do you see the emails and files on a computer in your inbox?
Where are you saving the files?

Thanks!

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Disappearing files

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