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Level 1

4 points

Disappearing files

I have an iPhone 11 and I’ve been saving various emails to specific files when I open those files emails disappear disappear

iPhone 11 Pro

Posted on Oct 8, 2021 8:08 AM

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Top-ranking reply

Community Specialist

Posted on Oct 9, 2021 8:46 AM

Hey JMW46,

Thank you for using Apple Support Communities!

We hear that you're missing mail and files. We'd like to help out.

We need to know a few things first.

Do you see the emails and files on a computer in your inbox?
Where are you saving the files?

Thanks!

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Similar questions

3 replies

Top-ranking reply

Community Specialist

Oct 9, 2021 8:46 AM in response to JMW46

Hey JMW46,

Thank you for using Apple Support Communities!

We hear that you're missing mail and files. We'd like to help out.

We need to know a few things first.

Do you see the emails and files on a computer in your inbox?
Where are you saving the files?

Thanks!

Reply

Level 1

4 points

Oct 10, 2021 10:02 AM in response to DanielleM182

The files do not show up on my computer. I have saved all the individual files in my Gmail account.

Reply

Level 1

4 points

Oct 11, 2021 9:35 AM in response to JMW46

I did not get a response

Reply

Disappearing files

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