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I have installed Apple TV but some programs can not be displayed, like “the morning show”

when trying to display “the morning show” in the Apple TV device, it says “problems displaying this content”

it says, “to access the content in your iTunes Store, go to “share at home”, but I do not have this functionality

how can I solve this proble?

iPad Air 3, iPadOS 14

Posted on Oct 9, 2021 7:40 AM

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7 replies

Oct 9, 2021 10:29 AM in response to mgbonelli

Are you referring to the Apple TV app or Apple TV hardware. Also, you may be a bit confused between the Apple TV app and Apple TV+. Below is an explanation just in case there is some confusion:


Apple TV+ is $4.99 per month, everything else in the Apple TV app are additional charges. If you are unclear on what the difference is between Apple TV+ and what the Apple TV app is it's pretty simple.

 

  • The Apple TV app is simply a single place to buy content, including Apple TV+ content, Showtime, CBS, and lots of other content. 
  • Apple TV + is Apple's own proprietary content, currently it is a small library of content which is why it is inexpensive. The good news is the library is constantly growing and adding some pretty good content!

 

If you are still confused please visit www.apple.com/tv and look over Apple's TV offerings which include:

 

  • Apple TV HD (hardware)
  • Apple TV 4K (hardware)
  • Apple TV app (as described above)
  • Apple TV + (as described above)
  • AirPlay
  • Accessories


Oct 9, 2021 2:04 PM in response to rkaufmann87

Hi! Thanks for the answer.

I am referring to the Apple TV hardware which I successfully connected to my Samsung TV.

I am aware of the differences between Apple TV app and Apple TV+, in fact I am suscribes to the Apple TV+ and I can access content on my iPad such as “The morning show”.

The problem is when I try to see the content in the TV thru the Apple TV device.

I play the content in the IPad and when I select the “Applet TV device” to display the content, The content does not load

I have installed Apple TV but some programs can not be displayed, like “the morning show”

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