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Started getting this message ReceiverHelper.app will damage your computer. Is this a virus. I have deleted the file in finder and removed from Trash. Still getting the popup.
Suggestions?
iMac 27″, macOS 10.15
Hello bwschoenfelder,
Thank you for participating in the Apple Support Communities! We understand that you're encountering a pop-up message that will not go away after moving the file to the trash on your Mac. We'd be happy to help point you towards a resolution.
It sounds like this may potentially be adware or other unwanted software as outlined in the support article below:
About pop-up ads and windows in Safari - Apple Support
"If you might have installed adware or other unwanted software on your Mac
If you see pop-ups on your Mac that just won’t go away, you might have inadvertently downloaded and installed adware (advertising-supported software) or other unwanted software. Certain third-party download sites might include programs that you don’t want with the software that you install.
If you think that you might have malware or adware on your Mac, update to the latest version of macOS. If your Mac is already running the latest version, restart it. macOS includes a built-in tool that removes known malware when you restart your Mac.
Check your Applications folder to see if you have any apps that you didn’t expect and uninstall them. You can also check the Extensions tab in Safari preferences to check if you installed any unnecessary extensions that you'd prefer to turn off. If you continue to see advertising or other unwanted programs on your Mac, contact Apple."
Consider trying a third-party tool to remove unwanted adware or malware, such as the following:
Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes
Cheers!
Hello bwschoenfelder,
Thank you for participating in the Apple Support Communities! We understand that you're encountering a pop-up message that will not go away after moving the file to the trash on your Mac. We'd be happy to help point you towards a resolution.
It sounds like this may potentially be adware or other unwanted software as outlined in the support article below:
About pop-up ads and windows in Safari - Apple Support
"If you might have installed adware or other unwanted software on your Mac
If you see pop-ups on your Mac that just won’t go away, you might have inadvertently downloaded and installed adware (advertising-supported software) or other unwanted software. Certain third-party download sites might include programs that you don’t want with the software that you install.
If you think that you might have malware or adware on your Mac, update to the latest version of macOS. If your Mac is already running the latest version, restart it. macOS includes a built-in tool that removes known malware when you restart your Mac.
Check your Applications folder to see if you have any apps that you didn’t expect and uninstall them. You can also check the Extensions tab in Safari preferences to check if you installed any unnecessary extensions that you'd prefer to turn off. If you continue to see advertising or other unwanted programs on your Mac, contact Apple."
Consider trying a third-party tool to remove unwanted adware or malware, such as the following:
Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes
Cheers!
Suggest downloading the Application Etrecheck https://etrecheck.com directly from a well Respected ASC Contributor.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access )
It will take a Snap Shot - both the hardware and software
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.
This includes AntiVirus, Cleaners, Optimizes, UnInstaller etc.
ReceiverHelper.app will damage your computer
