You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple CarPlay vs Apple iPhone 8 plus

I have an iPhone 8 Plus. My new car has Apple CarPlay. My iPhone 8 Plus charging cable will not work with the CarPlay. Is there an adapter I can get to work my iPhone 8 cable?

iPhone 8 Plus, iOS 14

Posted on Oct 16, 2021 7:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2021 10:13 PM

Hello there,


Based on the information from your post, your software should be capable of running CarPlay.


You shouldn’t need an adapter, as the hardware would already be built in the car. You may just have to plug into a different USB port. I have a Toyota Corolla, and only the USB-A port below the AC controls gives me access to CarPlay. It also wouldn’t hurt to try another cable.


I would try updating your software first, as it seems you’re still on iOS 14, iOS 15.0.2 is the most current release.


To help you troubleshoot, here’s an article on how to use CarPlay: https://support.apple.com/en-us/HT205634


Here’s another article to help troubleshoot: https://support.apple.com/en-us/HT210892


If you’ve verified that your car model does support CarPlay, you may want to contact your car manufacturer for support, as they’ll know best on how to set it up and troubleshoot.


Hope this helps!

4 replies
Question marked as Top-ranking reply

Oct 16, 2021 10:13 PM in response to PJSROOM

Hello there,


Based on the information from your post, your software should be capable of running CarPlay.


You shouldn’t need an adapter, as the hardware would already be built in the car. You may just have to plug into a different USB port. I have a Toyota Corolla, and only the USB-A port below the AC controls gives me access to CarPlay. It also wouldn’t hurt to try another cable.


I would try updating your software first, as it seems you’re still on iOS 14, iOS 15.0.2 is the most current release.


To help you troubleshoot, here’s an article on how to use CarPlay: https://support.apple.com/en-us/HT205634


Here’s another article to help troubleshoot: https://support.apple.com/en-us/HT210892


If you’ve verified that your car model does support CarPlay, you may want to contact your car manufacturer for support, as they’ll know best on how to set it up and troubleshoot.


Hope this helps!

Apple CarPlay vs Apple iPhone 8 plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.