iPhone 13, unresponsive touch

Howdy montu128,

I see you're having a problem with your iPhone 13 screen being unresponsive. Let's see how we can help with that.

For a better understanding of this, can you answer the following questions?

• Are you seeing that this happens randomly, or does it happen after using certain apps or actions?
• When this occurs, does the screen become responsive on its own after time, or do you have to restart the iPhone?
• Do you have a screen protector on the iPhone that may be causing this to happen?

Take a look at the following resource to see if the steps help to clear up what is occurring:

If the screen isn’t working on your iPhone or iPad

If you see that this doesn't clear up, and you can't isolate when this occurs then it would be best to Contact Apple Support to look into this in more detail.

Cheers!