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black screen and then restart

Hi I just bought a MacBook Air since I bought it I have been experimenting the following issue:

The screen turns black with pink lines and then restart by its own, does anyone knows how to fix this??

Thanks in advance for your support.

*MacBook is only 4 months old

MacBook Air 13″, macOS 11.3

Posted on Oct 21, 2021 7:24 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2021 7:46 AM

Unfortunately, it's doing you little good now. People can offer all sorts of assistance, but it sounds like you have some sort of hardware problem and that's not usually something a discussion forum can solve.


You don't necessarily have to leave it, they can run diagnostics in the store. Did for me and it only took a few minutes. You can run diagnostics too for that matter: https://support.apple.com/en-us/HT202731


Whatever you decide, backup now in case the condition deteriorates.

4 replies
Question marked as Top-ranking reply

Oct 21, 2021 7:46 AM in response to GonzoEO

Unfortunately, it's doing you little good now. People can offer all sorts of assistance, but it sounds like you have some sort of hardware problem and that's not usually something a discussion forum can solve.


You don't necessarily have to leave it, they can run diagnostics in the store. Did for me and it only took a few minutes. You can run diagnostics too for that matter: https://support.apple.com/en-us/HT202731


Whatever you decide, backup now in case the condition deteriorates.

black screen and then restart

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