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iPad is not charging

I try to charge my iPad but is not charging

Posted on Oct 28, 2021 7:35 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2021 8:08 AM

These support pages should help with troubleshooting charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Whilst it is always worthwhile to check that the charging port is free of debris, never (ever) probe the port with a metallic object. The delicate electrical contacts can be easily damaged - and if short circuited may cause irreparable damage to your iPad. If you need to dislodge debris, use a fine wooden or plastic toothpick, with good light, being careful to not damage the contacts or retainer springs. Better still, the technicians at an Apple store will be happy to assist.

2 replies
Question marked as Top-ranking reply

Oct 29, 2021 8:08 AM in response to Bing_1964

These support pages should help with troubleshooting charging issues:


Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.


If you continue to experience difficulties, you might be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple


Whilst it is always worthwhile to check that the charging port is free of debris, never (ever) probe the port with a metallic object. The delicate electrical contacts can be easily damaged - and if short circuited may cause irreparable damage to your iPad. If you need to dislodge debris, use a fine wooden or plastic toothpick, with good light, being careful to not damage the contacts or retainer springs. Better still, the technicians at an Apple store will be happy to assist.

Oct 28, 2021 11:58 PM in response to Bing_1964

A little hard to help/advise you when you provide NO information about your iPad.


Here are my questions to you.

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.


Please try to make an attempt to answer all questions asked.



Thank You.

iPad is not charging

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