You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My macbook doesn't receive calls on facetime. Only my iphone does. All the articles say to click on the notification on my macbook in facetime, but no notifications appear. Please help!
MacBook Air 13″, macOS 11.6
Thank you for those details
Is your Mac also set up to take calls from your iPhone as described here: Change Settings preferences in FaceTime on Mac
Do you see any missed notifications for calls on your Mac? This link may also have helpful steps in resolving the issue: Make and receive phone calls in FaceTime on Mac
Under System Preferences > Notifications, is Do Not Disturb turned on?
Cheers!
Thank you for those details
Is your Mac also set up to take calls from your iPhone as described here: Change Settings preferences in FaceTime on Mac
Do you see any missed notifications for calls on your Mac? This link may also have helpful steps in resolving the issue: Make and receive phone calls in FaceTime on Mac
Under System Preferences > Notifications, is Do Not Disturb turned on?
Cheers!
Hello Randela2021,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with receiving FaceTime calls on your Mac. The related article at the top of the page is a great place to start. Have you checked everything in that article? Are you able to place FaceTime calls from your Mac without issue? Do you receive any errors on your Mac when getting a FaceTime call or is there no activity at all?
Cheers!
FaceTime works fine if I initiate a call. There is no activity at all on my MacBook when a FaceTime call comes in. Only my iPhone, and I think even my Apple Watch ring. There is no activity at all on my MacBook.
Hello! I have the same problem with my Mac. I receive FaceTime calls on my iPhone but at the same time, I don't get FaceTime call notification on my MacBook Air M1. I tested this in any way possible - when it comes to receiving phone calls on Mac, everything works as it should - I can answer the phone call on my Mac without any trouble. The problems starts when somebody tries to call me on FaceTime. Then I receive call only on my iPhone.
After some testing I realized that the issue happens with 2 of 3 contacts tested. I can't find the reason why it happens. Maybe it's because of iOS version? The contact that works fine has 15.0 iOS, but the problematic one has 15.0.2.
UPDATE:
One of my 'problematic' contacts just updated iOS to 15.1. I'm still not receiving FaceTime calls on Mac from it. I checked all troubleshooting pages and it didn't help. Also I checked 'Don't disturb' mode - it's turned off. Is there anything else I can try to solve this issue?
macbook doesn't receive facetime calls - only iphone does
