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iPhone restore to factory

Got this iPhone from my father trying to restore it so I can use it but it keeps asking me for Apple ID he changed his Apple ID and doesn't remember his old one what can I do?

iPhone 6s Plus

Posted on Oct 30, 2021 5:29 PM

Top-ranking reply

frazzm737

Level 9

55,236 points

Posted on Oct 30, 2021 6:23 PM

You will need the Apple ID and Password your father used to set up the phone. Without that info, you will not be able to use the phone. Activation Lock is a theft prevention feature. We cannot help and Apple will not unless you can provide the original receipt clearly showing the serial number. I can provide a link that may help him remember....

If you forgot your Apple ID password - Apple Support

Another link about Activation Lock...

How to remove Activation Lock - Apple Support

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iPhone restore to factory

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