You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I lost my phone but I can't still where the phone is with icloud

I lost my phone

iPhone 11, iOS 14

Posted on Oct 31, 2021 9:57 AM

Top-ranking reply

Level 7

25,628 points

Posted on Oct 31, 2021 10:16 AM

FindMy is not perfect.

First it must be setup properly beforehand.

Then your device must either be “on” a network, or “seen” by another device that is. (which itself must be appropriately configured as well)

Lastly, it must be powered.

If a phone is stolen; the thieves can interrupt FindMy in any number of ways.

The best thing you can do is follow the steps listed at:

View in context

Similar questions