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gayane96 Author

Level 1

4 points

Charging clarification

Hello,

Today in 01.11.21 I was charged $34.99 by apple.com/bill. I do not understand the reason. Please clarify and if possible, cancel the charging.

iPhone 7, iOS 14

Posted on Nov 1, 2021 3:14 AM

Top-ranking reply

ed2345

Level 9

62,828 points

Posted on Nov 1, 2021 6:14 AM

Gayane,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a big charge from Apple are unfortunately very common.

But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

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Charging clarification

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