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I have a macbook pro mid-2014 but cannot for the life of me update from OS X 10.10.5 onto a newer version. What should I do?

I am trying to update from Mac OS X Yosemite 10.10.5 but on the Apple website when I click download Big Sur, it just redirects me to the home page of iTunes, not to the download Big Sur site. What should I do?

MacBook Pro 15″, OS X 10.10

Posted on Nov 9, 2021 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2021 1:54 AM

>>>>> There are Reliable Reports the links are back working from 3:54 PM Nov 9, 2021 PST <<<<<<


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence


One may consider upGrading to High Sierra first. This may better position the computer for the Drive Conversion to the newer APFS format as well as any EFI BOOT ROM required to use the newer file format.


Tips Big Sir Upgrade


Tips Monterey Upgrade 


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.




Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

6 replies
Question marked as Top-ranking reply

Nov 10, 2021 1:54 AM in response to Macnotworkin

>>>>> There are Reliable Reports the links are back working from 3:54 PM Nov 9, 2021 PST <<<<<<


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence


One may consider upGrading to High Sierra first. This may better position the computer for the Drive Conversion to the newer APFS format as well as any EFI BOOT ROM required to use the newer file format.


Tips Big Sir Upgrade


Tips Monterey Upgrade 


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.




Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation

I have a macbook pro mid-2014 but cannot for the life of me update from OS X 10.10.5 onto a newer version. What should I do?

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