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MS Word on my macbook air keeps crashing

This has never happened to me and I cannot seem to fix it. Upon opening my MS Word on my MacBook Air, the application will not open and I get a notice, "Microsoft Word quite unexpectedly".


Help. What can I do to solve this issue?

Posted on Nov 10, 2021 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2021 11:41 AM

Generally some simple things may help your Mac; while looking into Activity Monitor

and other included utilities, may be good to learn what is happening when or if your

Mac acts up. Depending on the hardware build version of your Mac, symptoms vary.


The "Safe" mode on startup may clear some issues. In Apple Silicon based Macs, that

requires different actions to instigate a safe mode. Unlike the older 'intel-based' Macs,

where the Shift key, held down awhile, on restart; essentially is the big requirement.

[Support's Safe mode covers both Apple silicon & Intel-based hardware instructions.]


• How to use Safe mode on your Mac - Apple Support

https://support.apple.com/en-us/HT201262


An 'intel-based' Mac could see changes in its performance, through various resets;

such as SMC (system management controller) and/or NVRAM (PRAM) resets. These

are not present to M1 Apple silicon; [or if some mention suggests a presence, that

too may be in error..] To try & access something like 'instead of SMC' may require a

Command-line action. Seldom needed, to use newer M1 Macs. Restart in recovery..


• Use macOS Recovery on a Mac with Apple Silicon - Apple Support

https://support.apple.com/guide/mac-help/macos-recovery-a-mac-apple-silicon-mchl82829c17/mac

With the M1 Apple silicon 'SoC' Macs, resources/reserves change; within reason, it's adaptive.


• macOS User Guide [Table of Contents] - Apple Support

https://support.apple.com/guide/mac-help/toc


Since no mention of Mac's build model, or its hardware difference; SMC and NVRAM

how to instructions also need to be included here. The latest item with SMC, is those

hardware versions may now include is the T-2 chip-set; and more instructions.


• How to reset the SMC on your ("intel-based") Mac - Apple Support

https://support.apple.com/en-us/HT201295


• Reset NVRAM or PRAM on your ("intel-based") Mac - Apple Support

https://support.apple.com/en-us/HT204063


Neither of these two have an exact or similar equal between them.

Good luck & happy computing!🌻🌿❄️☃️

2 replies
Question marked as Top-ranking reply

Nov 10, 2021 11:41 AM in response to gianna.nyc

Generally some simple things may help your Mac; while looking into Activity Monitor

and other included utilities, may be good to learn what is happening when or if your

Mac acts up. Depending on the hardware build version of your Mac, symptoms vary.


The "Safe" mode on startup may clear some issues. In Apple Silicon based Macs, that

requires different actions to instigate a safe mode. Unlike the older 'intel-based' Macs,

where the Shift key, held down awhile, on restart; essentially is the big requirement.

[Support's Safe mode covers both Apple silicon & Intel-based hardware instructions.]


• How to use Safe mode on your Mac - Apple Support

https://support.apple.com/en-us/HT201262


An 'intel-based' Mac could see changes in its performance, through various resets;

such as SMC (system management controller) and/or NVRAM (PRAM) resets. These

are not present to M1 Apple silicon; [or if some mention suggests a presence, that

too may be in error..] To try & access something like 'instead of SMC' may require a

Command-line action. Seldom needed, to use newer M1 Macs. Restart in recovery..


• Use macOS Recovery on a Mac with Apple Silicon - Apple Support

https://support.apple.com/guide/mac-help/macos-recovery-a-mac-apple-silicon-mchl82829c17/mac

With the M1 Apple silicon 'SoC' Macs, resources/reserves change; within reason, it's adaptive.


• macOS User Guide [Table of Contents] - Apple Support

https://support.apple.com/guide/mac-help/toc


Since no mention of Mac's build model, or its hardware difference; SMC and NVRAM

how to instructions also need to be included here. The latest item with SMC, is those

hardware versions may now include is the T-2 chip-set; and more instructions.


• How to reset the SMC on your ("intel-based") Mac - Apple Support

https://support.apple.com/en-us/HT201295


• Reset NVRAM or PRAM on your ("intel-based") Mac - Apple Support

https://support.apple.com/en-us/HT204063


Neither of these two have an exact or similar equal between them.

Good luck & happy computing!🌻🌿❄️☃️

MS Word on my macbook air keeps crashing

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