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apple id from the old owner

hello, the day before yesterday I bought an apple watch series 6 from used hands, but I was in a hurry and did not check it after the purchase, I returned home and connected it to the phone, but the watch asks for the old apple id from the old owner, but this owner does not take the phone and he disappeared, which me to do who can help

Apple Watch Series 6

Posted on Nov 11, 2021 7:40 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 7:45 PM

Read about 'What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else' - "Use these steps to remove your personal information from a device, even if you don't have it anymore. Or make sure that the watch that you're about to buy from someone else is ready for you to use." Click here --> https://support.apple.com/HT208855


Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.



1 reply
Question marked as Top-ranking reply

Nov 11, 2021 7:45 PM in response to mirjamol129

Read about 'What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else' - "Use these steps to remove your personal information from a device, even if you don't have it anymore. Or make sure that the watch that you're about to buy from someone else is ready for you to use." Click here --> https://support.apple.com/HT208855


Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle the device. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.



apple id from the old owner

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