File sao lưu trong Icloud

Hi trvy1001,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!

trvy1001,

Thanks for the translation. So, it sounds like you are trying to delete iCloud backups from your iPhone when you get this message. Right?

Do you have any other devices you can use to try deleting these backups? Check out View and manage iCloud device backups. It might also help to try another network. If available, connect to another Wi-Fi network using the guidance from Connect to Wi-Fi on your iPhone, iPad, or iPod touch.

Take care.

trvy1001,

In that case, it may be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.

Kind regards.