You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I stop Facebook from freezing on my iPad?

For the last two weeks, my Facebook is freezing when I touch the comments button. I have reloaded the app several times, to no avail.


I appreciate this is a third party issue but Facebook ignores me.


Thank you

iPad Pro, iPadOS 15

Posted on Nov 18, 2021 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2021 4:55 PM

If you have followed the steps in this support document, If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support which is sounds like you have since you reloaded the app, you need to contact Facebook support. Apple cannot provide support for their app.

3 replies

Nov 22, 2021 12:45 PM in response to Footrot

It is happening, all the time, to me too when my ipad is attached to the Apple keyboard. If you detach it, Facebook works as before. It’s happened since the last software update. I can’t see why it’s a facebook app issue when facebook works just fine on my phone, my computer and my ipad as long as it’s not attached to my Apple keyboard.

Nov 22, 2021 12:56 PM in response to Footrot

Footrot wrote:

For the last two weeks, my Facebook is freezing when I touch the comments button.

Search this forum for Facebook or Full Keyboard Access and you will find hundreds of posts about this issue already and dozens of posts about how to fix it temporarily ( by tuning on Full Keyboard Access in Accessibility settings and also tapping Commands and clearing entries for keys if some then don't work right.

How do I stop Facebook from freezing on my iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.