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Hello. I had an account on an iPhone 6s. Login email@mail.ru. The iPhone broke down and I got an iPad. I wanted to log into my account but did not remember the password. Began to restore by mail and said that the account does not exist or is not available. I do not know what to do
[Edited by Moderator]
Make sure you entered the correct information.
Typically an Apple ID is an email address you have used.
Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354
or go directly to this link --> http://iforgot.apple.com/
Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Make sure you entered the correct information.
Typically an Apple ID is an email address you have used.
Click on this link to read what to do "If you forgot your Apple ID" --> https://support.apple.com/HT201354
or go directly to this link --> http://iforgot.apple.com/
Also read about "What to do after [or before] you change your Apple ID email address or password" - https://support.apple.com/HT204071
If you still need help:
Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
How can I recover my Apple ID?
