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151Wynne Author

Level 1

4 points

Why cant I change my password? I have tried on both my phone and the web. Im concerned that someone has accessed my account

Change password button does not light allowing change

Posted on Nov 19, 2021 6:37 AM

Top-ranking reply

Limnos

Level 10

417,901 points

Posted on Nov 19, 2021 6:54 AM

If an app or feature on your device is not working, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982

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Why cant I change my password? I have tried on both my phone and the web. Im concerned that someone has accessed my account

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