You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

update

it says software update failed everytime i try to update my phone. i have checked and i have enough storage for it to be dowloaded

iPhone 6s Plus, iOS 15

Posted on Nov 20, 2021 7:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2021 8:29 PM

update Said:

"update: it says software update failed everytime i try to update my phone. i have checked and i have enough storage for it to be dowloaded"

-------


Use a Non-Public LAN:

Being connected to a Public LAN*, you are likely taking up too much data traffic for a single device. So, use a different WiFi LAN.


*Screenshot:

2 replies
Question marked as Top-ranking reply

Nov 20, 2021 8:29 PM in response to alishba48

update Said:

"update: it says software update failed everytime i try to update my phone. i have checked and i have enough storage for it to be dowloaded"

-------


Use a Non-Public LAN:

Being connected to a Public LAN*, you are likely taking up too much data traffic for a single device. So, use a different WiFi LAN.


*Screenshot:

Nov 20, 2021 8:04 PM in response to alishba48

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.