You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trading In Laptop At different Store Than Where Purchase Was Made

Hi,

Strange question...my son just purchased online a new Apple laptop and lives in Florida. He would like to trade in his old Apple laptop which is with me in Illinois. Can I take his old Apple laptop to my Apple store with his purchase receipt information and have the trade in credit made to his original credit card? I am trying to avoid having to ship his old laptop to him risking loss or damage in the busy holiday shipping season.

Thanks in advance, Fausto



Posted on Nov 21, 2021 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2021 4:21 PM

Do go ahead and check, but the terms state that it will either be applied to a replacement purchase or an Apple gift card will be issued. So, I have no idea if you can achieve what you want to do.


Since you have it, you can do some checking here (you will need the serial number):


https://www.apple.com/shop/trade-in



2 replies

Trading In Laptop At different Store Than Where Purchase Was Made

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.