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hello i am a member of the co-subscription family. we buy a family subscription to apple music, but all the music has disappeared from me and it’s written that I need to buy a subscription to listen to music, although the payment was withdrawn and other family members are fine. Please help me to solve this problem. otherwise you have to connect to Spotify.
iPhone XS, iOS 14
Hi xnkrasnx,
Welcome to the Apple Community.
You would have needed to accept an invitation sent from the family subscription organiser.
(Seems up to six members is ok.)
You might want to check with the family organiser if your subscription is properly set up
Get an Apple Music family subscription
https://support.apple.com/en-us/HT205595
Set up Family Sharing
https://support.apple.com/en-us/HT201088
How to turn on Sync Library with Apple Music
(If it is already turned on:
try turning it off, then back on again.)
https://support.apple.com/en-au/HT204926
Hope this helps you :-)
Hi xnkrasnx,
Welcome to the Apple Community.
You would have needed to accept an invitation sent from the family subscription organiser.
(Seems up to six members is ok.)
You might want to check with the family organiser if your subscription is properly set up
Get an Apple Music family subscription
https://support.apple.com/en-us/HT205595
Set up Family Sharing
https://support.apple.com/en-us/HT201088
How to turn on Sync Library with Apple Music
(If it is already turned on:
try turning it off, then back on again.)
https://support.apple.com/en-au/HT204926
Hope this helps you :-)
broken apple music subscription
