You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Text messaging

I can’t send a picture through text, and I am not receiving text messages from devices other than an iPhone.


I have MMS and SMS turned on in my settings. Please help.

iPhone 6s, iOS 11

Posted on Nov 24, 2021 10:38 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 10:58 AM

You need to contact your carrier to ensure that you have an SMS/MMS plan on your account. The SMS setting on your iPhone is just to allow texts to be sent to iOS devices if there is a problem with iMessage. Make sure you have cellular data turned on, as that is a requirement for sending a picture via MMS to a non-iOS device.

1 reply
Question marked as Top-ranking reply

Nov 24, 2021 10:58 AM in response to mollia65

You need to contact your carrier to ensure that you have an SMS/MMS plan on your account. The SMS setting on your iPhone is just to allow texts to be sent to iOS devices if there is a problem with iMessage. Make sure you have cellular data turned on, as that is a requirement for sending a picture via MMS to a non-iOS device.

Text messaging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.