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Phone shuts down and can’t restart

Has anyone had this keep happening to their iPhone and how did you resolve it?

iPhone SE, iOS 14

Posted on Nov 26, 2021 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2021 1:14 PM

Chzngrl Said:

"Phone shuts down and can’t restart: Has anyone had this keep happening to their iPhone and how did you resolve it?"

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Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


III. A Few Apple Support Sites that May Help:







2 replies
Question marked as Top-ranking reply

Nov 26, 2021 1:14 PM in response to Chzngrl

Chzngrl Said:

"Phone shuts down and can’t restart: Has anyone had this keep happening to their iPhone and how did you resolve it?"

-------


Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


III. A Few Apple Support Sites that May Help:







Nov 26, 2021 1:14 PM in response to Chzngrl

Chzngrl Said:

"Phone shuts down and can’t restart: Has anyone had this keep happening to their iPhone and how did you resolve it?"

-------


Troubleshooting iPhone Power Drain:


View the Battery Health:

When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


Troubleshooting the Battery:






Phone shuts down and can’t restart

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