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Level 1

5 points

Face ID on my iPhone is not working

Why not use this phone face id

[Edited by Moderator]

iPhone 11, iOS 14

Posted on Nov 26, 2021 9:13 PM

Top-ranking reply

Level 10

417,841 points

Posted on Nov 27, 2021 5:24 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114

If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186

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