You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Alebig2020 Author

Level 1

8 points

Problem with MacBook Air 13' 2018 built in Keyboard

Hi everyone,

I noticed that, when typing, there are some letters that have a problem: the "i" and the "u", sometimes, when I click them, two of them appears on the screen or they don't appear at all. I contacted the support and they made me do a combination with the keys, but nothing changed. I also cleaned the keyboard as showed on the Apple official website, but nothing.

Can anyone help me?

MacBook Air 13″, macOS 10.15

Posted on Nov 27, 2021 7:29 AM

Top-ranking reply

Smilin-Brian

Level 9

56,105 points

Posted on Nov 27, 2021 7:31 AM

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro. 

View in context

Problem with MacBook Air 13' 2018 built in Keyboard

Similar questions