Photo location name info not shown after import

Question

Level 2

225 points

Photo location name info not shown after import

My iPhone shows the location name when viewed in the Photos app on the phone. The photo was taken in the last week. After I import the photo into the Photos app on Monterey the location name is missing. The Photos info window on Monterey shows "Looking up location info..." and there is a pin with the location on the map. The photo format is heif.

Looking back through slightly older photos I see the location name for photos taken in June 2021 after import.

I am currently using iOS 15.1.1 on iPhone 12 and macOS 12.0.1 on MacBook Air (2018).

Any ideas why the location name is lost after import? Is the location name in the metadata? Is Photos working out a name based on a coordinate in the metadata?

Posted on Nov 28, 2021 7:45 AM

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Answer 1

nibor209 Author

Level 2

225 points

Nov 28, 2021 8:17 AM in response to lllaass

By location name I mean the name of the place where the photo was taken. For example, "Holyhead- Rhoscolyn" is shown on my iPhone instead of "Looking up location info" and it is also shown in the title of the photo but nothing on Monterey as you can see here:

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Answer 2

lllaass

Level 10

210,453 points

Nov 28, 2021 8:34 AM in response to nibor209

For some reason your Mac can't resolve the location of the pin Assuming the pin is the location)and thus just says looking up location.

I have no idea since My Mac gives a location but differently (Before it said city) and now for ones I took at home it say Home.

Edit after I posted you posted the iPhone image. Is the Pin correct on the Mac? Is the small image with tail at bottom pointing to the correct location on the iPhone

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Answer 3

Nov 28, 2021 8:44 AM in response to nibor209

Among my favorite places on earth, though haven't been back in a long while… Stayed at Henllys Hall for a weekend getaway.

I tend to agree with lllaass that for some strange reason, your Mac is not resolving that HEIC GPS information. Do you have a corresponding JPG to try with Photos on macOS?

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Answer 4

nibor209 Author

Level 2

225 points

Nov 28, 2021 9:33 AM in response to VikingOSX

I found some photos I imported a few months ago and they have the location name in the title of the photo on my iPhone and on my Mac. I re-imported one of these photos again and the location name is missing after the import. I have updated to iOS 15 and Monterey since then.

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