You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot connect to internet

My mac could not open any website when it shows it already connect to wifi

MacBook Pro 13″, macOS 12.0

Posted on Nov 28, 2021 9:44 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2021 9:55 PM

Yanchen1007 Said:

"Cannot connect to internet: My mac could not open any website when it shows it already connect to wifi"

-------


Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

4 replies
Question marked as Top-ranking reply

Nov 28, 2021 9:55 PM in response to Yanchen1007

Yanchen1007 Said:

"Cannot connect to internet: My mac could not open any website when it shows it already connect to wifi"

-------


Troubleshooting Mac Wi-Fi:

A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

[Hold Down: shift key, upon boot], In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install.


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:

Nov 29, 2021 10:23 AM in response to Yanchen1007

Make a New Location, Using network locations in Mac OS X ...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.


Go on the Apple certificate page:

https://www.apple.com/certificateauthority/


Download the Apple Intermediate Certificates

Apple IST CA 2 - G1 Certificate (direct download)


Double click the downloaded certificate to install it in Keychain Access.

You should see it now, in login certificates.

https://discussions.apple.com/thread/251211674?answerId=253087027022&page=1


Thanks to Roger Wilmut1…

https://discussions.apple.com/thread/253252560

how to renew certificates expired on 2011… - Apple Community


DST Root CA X3 Certificate Expiration Problems and Fix - The Tech Journal (stephenwagner.com)


Try this browser & link...


Might try this, it's Chrome Browser without google & without Ads...


https://brave.com/

Cannot connect to internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.