You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problems deleting email messages from Inbox on Monterey

Since the upgrade to Monterey, Apple Mail has been acting strangely. When I'm reading messages in my Inbox, and click the ""Delete" menu bar icon, instead of the message disappearing into a trash folder, it just stays on screen in the Inbox with the blue unread dot, with the "Delete" icon changed to a grayed-out "Undelete." The only solution for me has been to Quit Mail and restart it. Then it's finally gone. Any suggestions?

iMac 21.5″ 4K, macOS 12.0

Posted on Nov 30, 2021 11:03 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2021 11:53 AM

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


3 replies
Question marked as Top-ranking reply

Nov 30, 2021 11:53 AM in response to BobGSF

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


Problems deleting email messages from Inbox on Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.