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The finder is displaying mp4 files as a generic icon?

How to change the finder from displaying mp4 as a generic icon? The way to display properly is to force quit the finder, until the next restart. I am just a little tired of doing it all the time.

I deleted finder preference files did not help.


Thanks.

iMac 27″, macOS 10.13

Posted on Dec 4, 2021 8:39 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2021 3:02 PM

Then...


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

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10 replies

Dec 5, 2021 8:28 AM in response to Girshon Rutstein

Hello Girshon,


Thanks for reaching out through the Apple Support Communities that behavior with the icon for MP4 files.


To verify, does this behavior occur with all MP4 files, or only some files?


Are you still able to open those files without any issues when this behavior occurs?


Also, is your Mac all up to date? Update macOS on Mac


Hopefully those details will help to isolate this behavior further.


Take care.

Dec 5, 2021 1:29 PM in response to Girshon Rutstein

Girshon,


Does that behavior still persist if you boot your Mac into safe mode per the steps in this article? How to use safe mode on your Mac


It can take a few extra minutes to boot into safe mode. Your screen may flash or flicker while in safe mode. Those behaviors are expected. Testing in safe mode can help isolate conflicts with startup items and cached files. Once you’ve had the chance to test that, you can restart to leave safe mode.


Regards.

The finder is displaying mp4 files as a generic icon?

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