Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Turning of Closed Captions on Apple TV+ on PS5

I have checked all my settings on my PlayStation5 and nothing is changed. The only app that I cannot turn closed caption off is Apple TV+ I gone to settings/accessibilities etc etc and the option to turn off is not there. I only have the option to change the style. How do I turn closed caption off so don’t have to turn it off every show I start?

Posted on Dec 5, 2021 6:02 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 11:12 PM

On third party devices, the Apple TV app will follow device settings for that (if possible/enabled through the OS), or else you may find it in Accessibility Settings inside the Apple TV app.

Additionally you may turn closed captioning on|off during playback from the Subtitles/Audio pane.


Turn on Closed Captions and SDH (if available) [as default] - Apple Support

Turn on subtitles and closed captioning (if available) [during playback] - Apple Support


Apple TV app user guide for smart TVs and other third party streaming devices - Apple Support


If that doesn’t work for you, then I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

1 reply
Question marked as Top-ranking reply

Dec 7, 2021 11:12 PM in response to Aurelia8108

On third party devices, the Apple TV app will follow device settings for that (if possible/enabled through the OS), or else you may find it in Accessibility Settings inside the Apple TV app.

Additionally you may turn closed captioning on|off during playback from the Subtitles/Audio pane.


Turn on Closed Captions and SDH (if available) [as default] - Apple Support

Turn on subtitles and closed captioning (if available) [during playback] - Apple Support


Apple TV app user guide for smart TVs and other third party streaming devices - Apple Support


If that doesn’t work for you, then I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Turning of Closed Captions on Apple TV+ on PS5

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.